Overview At Milad Bazar, your satisfaction is our top priority. We aim to ensure that all products arrive in excellent condition and as described. However, if something isn’t right, we’re here to help. This policy applies to all purchases made via our website www.miladbazar.com, and is in accordance with UK consumer laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Perishable Goods Due to the nature of our products, perishable items (e.g., fresh produce, dairy, meat, frozen foods, bakery items) are non-refundable and non-returnable, unless:
- The item was damaged or spoiled on arrival.
- The item was sent in error.
- The product is faulty or unsafe to consume.
Non-Perishable Goods Returns are accepted for unopened, non-perishable items (e.g., canned goods, dry foods, household items) within 14 days of delivery, provided:
- The item is unused and in its original packaging.
- Proof of purchase is provided.
Incorrect or Damaged Items If you receive an incorrect, missing, or damaged product, please email us at [email protected] within 24 hours of receiving your order. Include:
- Your order number.
- A description of the issue.
- Photographic evidence where applicable.
Refunds Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original payment method within 5–7 business days.
- Delivery charges are non-refundable, unless the return is due to our error.
Cancellations Orders can be cancelled within 1 hour of placement by emailing us at [email protected], provided they haven’t been dispatched. Once dispatched, the return policy above will apply.
Contact Us For any return, refund, or cancellation enquiries, contact:
We reserve the right to update or modify this policy at any time. Last updated: 8 July 2025- 📧 Email: [email protected]
- 🏢 Address: Milad Bazar Limited, 237-239 Maida Vale, London, W9 1QJ
- 📍 Company Registration Number (CRN): 15235874