Privacy Policy

Introduction Milad Bazar Limited ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.miladbazar.com. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect We may collect and process the following personal data:

Identity Data: Name, title
Contact Data: Billing and delivery address, email address, telephone number
Account Data: Login details, preferences
Transaction Data: Order history, payment method (note: we do not store full payment card details)
Technical Data: IP address, browser type, device type, time zone, operating system
Usage Data: How you interact with our website, pages viewed, and services used
Marketing Preferences: Your preferences in receiving marketing communications

How We Use Your Information

To process and deliver your orders
To manage your account
To communicate with you regarding your purchases or enquiries
To improve our website and customer experience
To send marketing emails (only with your consent)
To comply with legal and regulatory obligations

We only process your data where we have a lawful basis, such as fulfilling a contract, complying with legal obligations, or with your consent.

Data Sharing We do not sell your personal data. However, we may share it with trusted third parties where necessary.

Delivery and logistics providers
Payment service providers
IT and website hosting partners
Legal and regulatory authorities, if required by law

All third parties are required to respect the security of your personal data and to process it in accordance with the law.

Data Retention We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it.

Order and transaction data: up to 6 years for tax and legal compliance
Account data: retained until you request deletion
Marketing data: until you withdraw consent

Your Rights Under UK data protection law, you have the following rights:

Access – to request a copy of the personal data we hold about you
Correction – to request correction of any inaccurate or incomplete data
Erasure – to request deletion of your data where there is no legal reason to retain it
Restriction – to restrict how we use your data in certain circumstances
Objection – to object to certain types of processing, such as direct marketing
Data Portability – to request transfer of your data to you or another service provider

To exercise any of these rights, please contact us at [email protected].

Data Security We implement appropriate technical and organisational measures to protect your personal data.

SSL encryption on our website
Secure payment processing via third-party providers
Access controls and regular system reviews

Cookies Our website uses cookies to enhance your browsing experience and analyse traffic.

Third-Party Links Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before submitting any personal data.

Updates to This Policy We may update this Privacy Policy from time to time to reflect legal or operational changes. The most current version will always be available at www.miladbazar.com, with the date of the latest revision clearly stated.

📧 Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk